Code of Ethics
A Code of Ethics guides the professional behaviour of members:
All members in pursuance of their livelihood or vocation are to conduct themselves having regard to high ideals of professionalism, courtesy, personal integrity and public service in a spirit of fidelity to clients, employers, and employees and of fairness to fellow members.
Conduct of S+SNZ members
When you engage a member of S+SNZ in carrying out surveying work, you are entitled to expect the work to be carried out to the highest possible standards.
S+SNZ members engaged in public practice are required to use good business practices at all times and ensure their actions reflect only credit upon the surveying profession. Good business practice includes:
Conditions of engagement
Every engagement is required to be properly constituted and acknowledged, preferably in writing, prior to commencement. The acknowledgement should contain the details of the instructions received, date of the commencement, basis of the payment of fees and any other matter that may be appropriate to the circumstances. Any variation to the conditions as may be agreed to from time to time during the term of the engagement is to be confirmed in writing.
Clients are to be kept fully informed and advised on a regular basis concerning the progress of the engagement, of any action required by either the client or the client's other advisors, including any further instructions or variation of instructions which may be appropriate under the circumstances.
Conflict of interest
Members are not to accept or proceed with any engagement before fully declaring to the client the existence of any conflicting business or other interests which could be deemed to be prejudicial to the interest of the client.
Fees may be charged based on time plus materials plus disbursements or may be derived from lump sums or quotations or tenders, as agreed with the client. In all cases, the fees charged are to be fair and equitable and should reflect the extent and the circumstances of the work.
Completion of unfinished work
Members are not allowed to review or undertake to complete the work of a fellow member or a member of any other profession for the same client without the knowledge of the member and unless it has been ascertained that the connection of the member with the work has been properly terminated in writing and:
- all fees due to the member have been paid; or
- arrangements, suitable for both parties, have been made to pay all fees; or
- written notice has been received by the member from the client that the extent or the competence of the work or fees is in dispute.
Before a member accepts any commission to complete the work of a fellow member, the member shall:
- write to the fellow member advising that he/she has been approached to complete the work
- not proceed with the work until he/she has obtained notice in writing from the fellow member that either the provisions of the S+SNZ Council Policy-A19-24 Conduct of Members have been met or that the extent of competence of the work or the fees is in dispute.
Any member, who has received notice in writing from a fellow member advising that the fellow member has been asked to complete the member's work, must respond in writing within 10 working days, advising that:
- the provisions of S+SNZ Council Policy-A19-24 Conduct of Members, section 21.3.5 have been met; or
- the extent or competence of the member's work, or the fees, are in dispute.